Welcome
to the
TAIRS website

 
 
The Texas Alliance of Information and Referral Services is part of the National Alliance of Information and Referral Services. To learn more, visit www.airs.org.

There are currently 25 active 2-1-1 call centers operating in Texas. Texas 2-1-1 is a public/private partnership between the Texas Health and Human Services Commission and 25 local Area Information Centers (AIC) comprised of United Ways, Community Councils, Area Agencies on Aging, nonprofits, health districts, and local Workforce Boards.

AIRS Certification Program

The AIRS Certification Program awards professional credentials internationally to individuals who successfully complete the appropriate AIRS Certification Program for information and referral practitioners. It is an acknowledgment of demonstrated competence in the field of information and referral.

The AIRS Certification Program is based on established standards for the field of information and referral. The program identifies specific competencies and related performance criteria, which describe the knowledge, skills, attitudes and work-related behaviors needed by I&R practitioners to successfully execute their duties.

The AIRS Certification Program recognizes the candidate’s work experience and incorporates documentation of professional performance in the candidate’s work setting and training the individual may have received. Certification does not depend exclusively on academic accomplishment.

The AIRS Certification Program utilizes an examination process that provides clear, objective guidelines for measuring the knowledge, skills, attitudes and work-related behaviors of I&R practitioners. A candidate is first confirmed as eligible to take the examination according to an assessment of the various criteria within their application. The examination itself is administered on a Pass/Fail basis.

A candidate for Certification does not have to be an individual member of AIRS, an employee of an organizational member of AIRS or a member of an AIRS affiliate. However, AIRS members and members of paid affiliates can apply for Certification and Recertification at a reduced rate as a membership benefit.


AIRS Certifications

The certification package identifies the competencies that I&R staff must demonstrate in order to perform job-related duties effectively. For the Principles of the AIRS Certification Program click here. Individuals who successfully pass the AIRS certification examination are awarded a certificate, lapel pin and may use the following credentials after their names:

  • CIRS — Certification for I&R Specialists
  • CIRS-A — Certification for I&R Specialists in Aging
  • CRS — Certification for Resource Specialists

The certification exams are offered year round at sites across the United States, Canada and at the AIRS Annual Training Conference. See the "Test Dates" link at the bottom of the page for listings of exam sites. Keep in mind that this is the official list of test sites and is always current.


Scheduled Tests


 

Location Date
   
   


Suggested Study Materials

  • For CIRS and CIRS-A

    The ABCs of I&R: A Self Study Guide for Information & Referral Staff, 1998. Available for purchase from AIRS.

    Standards for Professional Information & Referral, 2000. Can be downloaded from AIRS website.
    .
    AIRS Performance Based Competencies for Certification OR AIRS Performance Based Competencies for Aging Specialty Certification. Included in application packet, which can be downloaded from AIRS website.
     
  • For CRS

    Same as above, plus:

    AIRS/INFO LINE Taxonomy of Human Services. Los Angeles.

    Indexing with the AIRS/INFO LINE Taxonomy. Can be downloaded from AIRS website.

    Additional information on certification and these study materials can be found on the AIRS website at http://www.airs.org or by contacting AIRS at 206-632-2477.


Click here to view the AIRS Certification Acknowledgements.

Click here to download the application for applicants that are new, retaking the exam or recertifying. This application can be used for both the United States and Canadian certifications. Completed applications, supporting documentation and payment must arrive at least 30-days prior to the test date.

Below are a listing of PDFs that contain Certification Required Readings that MUST be known before sitting for the exam.

Other Certification Information:

Applications, supporting documentation and payment are due in the AIRS office 30 days prior to an exam.

Daniel Lopez
Certification Coordinator
Alliance of Information & Referral Systems
11240 Waples Mill Rd. Suite 200
Fairfax, VA 22030
703-218-AIRS ext.105
Fax 703-359-7562
danlopez@airs.org
www.airs.org

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AIRS Certification

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